Refund Policy

  • 30-Day Risk-Free Trial & Returns

 

  • We want you to feel confident trying Movari™ products. That’s why we offer a 30-day risk-free trial on all eligible purchases.

 

  • How the 30-Day Trial Works

 

  • You have 30 days from the date of delivery to try your Movari™ product. If you’re not satisfied for any reason, you may request a return within this period.

 

  • Eligibility for Returns

 

  • To be eligible for a return:

  • The product must be returned within 30 days of delivery

  • The item must be returned in reasonable condition, with all original components included

  • Proof of purchase is required

  • Products returned with excessive wear, damage, or missing components may not be eligible for a refund.

 

  • Return Process

 

  • To start a return, please contact our support team at support@movarihealth.com with your order number. Our team will provide return instructions and next steps.
  • Returns sent without prior authorization may not be accepted.

 

  • Refunds

 

  • Once your return is received and inspected, approved refunds will be issued to the original payment method within 5–10 business days. Original shipping fees are non-refundable.

 

  • Shipping Costs

 

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

 

  • International Orders

 

  • For international shipments, return shipping times and costs may vary. Customs duties, taxes, and shipping fees are non-refundable.

 

  • Non-Returnable Items

 

  • Gift cards and final sale items are not eligible for return.

 

  • Important Notes

 

  • Movari™ products are designed to support comfort and everyday recovery. They are not intended to diagnose, treat, cure, or prevent medical conditions. Individual experiences may vary.

 

  • If you have any questions about returns or your trial period, please contact us — we’re here to help.