Refund policy

30-Day Risk-Free Trial & Returns

We want you to feel confident trying Movari™ products. That’s why we offer a 30-day risk-free trial on all eligible purchases.

How the 30-Day Trial Works

You have 30 days from the date of delivery to try your Movari™ product. If you’re not satisfied for any reason, you may request a return within this period.

Eligibility for Returns

To be eligible for a return:

  • The product must be returned within 30 days of delivery

  • The item must be returned in reasonable condition, with all original components included

  • Proof of purchase is required

Products returned with excessive wear, damage, or missing components may not be eligible for a refund.

Return Process

To start a return, please contact our support team at support@movarihealth.com with your order number. Our team will provide return instructions and next steps.

Returns sent without prior authorization may not be accepted.

Refunds

Once your return is received and inspected, approved refunds will be issued to the original payment method within 5–10 business days. Original shipping fees are non-refundable.

Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.

International Orders

For international shipments, return shipping times and costs may vary. Customs duties, taxes, and shipping fees are non-refundable.

Non-Returnable Items

Gift cards and final sale items are not eligible for return.

Important Notes

Movari™ products are designed to support comfort and everyday recovery. They are not intended to diagnose, treat, cure, or prevent medical conditions. Individual experiences may vary.

If you have any questions about returns or your trial period, please contact us — we’re here to help.